Highlights from 2018's Broker Group of Choice report

Highlights from 2018's Broker Group of Choice report

The Broker Group of Choice report reveals most of the brokers satisfied with group of choice while a decent segment of the brokers are not so happy. The broker group of choice surveys brokers to find out the level of satisfaction they have with their current aggregator. In 2018 this revealed a very high level of satisfaction towards aggregators.

Satisfaction Levels for Aggregators

While the majority of surveyed brokers appear to be satisfied with their aggregators, there is a substantial portion (more than 20%) who are dissatisfied with their broker of choice and looking for change.

Satisfaction Levels for Aggregators

The aggregators are ranked by brokers on the performance of their chosen Aggregator, ranked from 1 to 5, 1 being the lowest and 5 being the highest

Loan Market comes out far ahead of the rest of the Aggregators with an overall satisfaction of 4.27 out of 5, whereas mortgage choice is lagging behind the rest with a far lower overall satisfaction rate of 1.81 out of 5. While there is overall satisfaction, the 20% that are either dissatisfied or very dissatisfied seem to be coming from a very distinct area of the industry. These Aggregators will need to have a great change in performance for the coming year to fair better from the brokers and the business they bring